Privacy Policy

Last updated: July 2026

1. Introduction

iLabTek ("we", "us", "our") operates ilabtek.in and provides embedded systems training, online courses, and hardware products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase products or courses, or contact us.

2. Information We Collect

We may collect the following categories of personal information:

• Identity & contact data: name, email address, phone number, delivery address, and organization name (for institutional inquiries).
• Account data: login credentials (stored as secure hashes), purchase history, and enrolled courses.
• Transaction data: order details, payment status, and invoices. Payment card and UPI details are processed directly by Razorpay and are not stored on our servers.
• Technical data: IP address, browser type, device information, and cookies used for site functionality and analytics.
• Communications: messages you send via contact forms, email, or WhatsApp.

3. How We Use Your Information

We use collected information to:

• Process and fulfil orders for physical products and digital course enrollments.
• Provide LMS access and customer support.
• Send order confirmations, shipping updates, and service-related communications.
• Improve our website, courses, and product offerings.
• Comply with applicable laws, tax, and accounting requirements.

4. Payment Processing

Online payments are processed securely through Razorpay. When you make a payment, you are subject to Razorpay's privacy policy and terms. We receive only transaction confirmation data (amount, status, payment method type) necessary to fulfil your order.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Payment processors (Razorpay) to complete transactions.
• Courier and logistics partners to deliver physical orders.
• Service providers who assist with hosting, email delivery, and analytics — bound by confidentiality obligations.
• Law enforcement or regulatory authorities when required by law.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, including order records, tax compliance, and account management. You may request deletion of your account by contacting us, subject to legal retention requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing info@ilabtek.in. We will respond within a reasonable timeframe as required by applicable law.

8. Cookies

Our website uses essential cookies for session management and cart functionality. You may disable cookies in your browser settings, though some features may not work correctly.

9. Contact Us

For privacy-related questions, contact:

• iLabTek
• F-155, 5th Floor, NPX Urbtech, Sector 153, Noida 201310, India
• Email: info@ilabtek.in
• Phone: +91-9773864270

See also: Refund Policy · Shipping Policy